Do you charge families for your help? Sometimes. In many cases, senior living communities may pay us a referral fee if a client moves in. We disclose our compensation and services in writing before or at the time of any referral. We may also offer fee-based consulting for families who want expanded support.

Are you affiliated with specific facilities? We work with many licensed communities. We recommend options based on your needs and preferences, availability, and stated budget range, and we disclose any financial relationships as required.

How quickly can you help?
We can often provide an initial shortlist quickly after an intake call, depending on the area, care needs, and current availability. If you have an urgent timeline, tell us—we’ll prioritize immediate options.

What information do you need to get started?
Preferred location, timeline, budget range, and the level of support needed (non-medical). If you have recent discharge paperwork or a physician’s recommendations, we can use that information to guide questions—but clinical decisions remain with your care team and the facility.